| 1 | ENERGY SERVICE PROVIDERS EQUIPMENT AND APPLIANCES AFTER SALES SERVICE | Only 20% of the business enterprises do not offer after sale services for their customers. From the study, it was reported that there were few certified solar and electrical technicians in the county. | DISTRIBUTION | EXCEL |
| 2 | ENERGY SERVICE PROVIDERS EQUIPMENT AND APPLIANCES RETAIL PRICES | Most of the appliances cost below 5,000 (60%) while the rest cost KES 5,000- 10,000, KES 10,000-50,000 (20%) and (20%) respectively. | DISTRIBUTION | EXCEL |
| 3 | ENERGY SERVICE PROVIDERS EQUIPMENT AND APPLIANCES SOLD | Most of the business enterprises sell lanterns 50%. Few businesses sell electric appliances and solar home systems 10%. | DISTRIBUTION | EXCEL |